The Call Ball is a VERY simple 9-volt Alkaline-battery powered circuit, it is safe and reliable. We are currently reaching out to Intertek (ETL) for inspection and certification of that fact. This is a process that may take several months, updates on that will be posted here. Testing could not take place prior to now due to the final production model having just become available.
It is not necessary to have a certification by a NRTL (Nationally Recognized Testing Laboratory- such as ETL and UL) to sell or use an electrical product. However, having that certification is especially important for electrical items that plug into an outlet or are powered by potentially dangerous Lithium-Ion rechargeable batteries. We stand by the Call Ball and are seeking this to provide this additional level of proof to enhance your consumer confidence that you are getting safe and well-made product. In the meantime, it is safe, legal, and otherwise okay to sell, buy, and use the Call Ball.
You can access the Intertek ETL website for more information through this link:
Guide to North American Product Certification
You can access more information about NTRL certification codes in general through this link:
https://www.osha.gov/nationally-recognized-testing-laboratory-program/app-info#
Most commonly the call ball is used with patients who are on stretchers.
The Call ball can easily hang from a hook on the IV pole of the stretcher. It is recommended that this only be done if the IV pole is not actively being used to deliver fluids or medications.
The Call Ball can be secured on a hook to the wall adjacent to the stretcher. By doing this, there is less likelihood that the Call Ball will roll away with the patient to wherever they and their stretcher are going if they move out or go for testing.
If the 'owner/purchaser' of the Call Ball is the Emergency Department, you may want to consider keeping it positioned on the wall as described above so it doesn't go missing.
If the 'owner' of the Call Ball is the Transport Department, the intent may be to keep the Call Ball with the stretcher at all times. In that case, securing it to the stretcher or attached (and empty) IV pole may be your choice.
If a facility may have multiple areas and departments using the Call Ball it is recommended that you label or mark your property to keep track of this valuable patient care item.
Those located in wheelchairs and are within sight of staff are the second most likely users of the Call Ball.
For those who may need assist with mobility, ADL's, or the have the sudden urge to urinate to provide a UA sample, consider issuing them a Call Ball to allow them to signal for staff.
Patients who travel between departments and left in waiting areas within sight of staff for their turn for diagnostics or procedures may benefit from the Call Ball. It is advised that those in this situation are positioned close to staff and that the Call Ball is positioned high enough for the staff to clearly see it.
Those in wheelchairs (or regular chairs for that matter) who enjoy being outside on patios, porches, gazebos, etc... may benefit from a Call Ball to signal staff or others that they are in need of something. It is important to train staff to do periodic visual checks on those that they are charged to oversee.
!!! Patients Positioned or Left in Hallways Should Have An Opportunity to Alert Staff !!!
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.